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What is AI receptionist?

Updated May 2026

An AI receptionist is software that greets your visitors, answers their questions, and handles small admin tasks the way a human receptionist would.

The AI version of the front-desk job: greet, answer, qualify, route, book. For a one-person business, an AI receptionist costs less than one hour of a human receptionist's time per month.

Frequently asked questions

How is an AI receptionist different from a chatbot?

A chatbot answers questions. An AI receptionist takes real actions — books meetings, sends confirmations, captures leads in your inbox. Receptionist = chatbot WITH hands.

Related terms

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